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Terms of Service

Welcome to our online store. By using our website and placing an order, you agree to the following terms and conditions.

General Terms:
This website is operated from Egypt. By accessing our store, browsing products, or placing an order, you agree to use the website legally and responsibly.

Products:
We sell cosmetics, skincare, and personal care products. Product images, descriptions, prices, and availability may change from time to time.

Orders:
After placing an order, we may contact you to confirm your order details, delivery address, and contact information. We reserve the right to cancel any order if the information provided is incorrect, incomplete, or suspicious.

Prices:
All prices are displayed in Egyptian Pounds unless stated otherwise. Prices may change without prior notice.

Payment:
Available payment methods may include cash on delivery, online payment, or other payment options depending on availability.

Shipping:
Orders are delivered within Egypt. Delivery time and shipping fees may vary depending on the customer’s location and courier service.

Returns & Refunds:
Returns and refunds are subject to our Refund & Return Policy. Due to hygiene and safety reasons, opened or used cosmetics, skincare, perfumes, and personal care products cannot be returned unless they are damaged, incorrect, or defective.

Customer Information:
Customers must provide accurate contact and delivery details. We are not responsible for delays or failed deliveries caused by incorrect information.

Website Use:
You agree not to misuse the website, attempt unauthorized access, copy content without permission, or use the website for illegal activities.

Limitation of Liability:
We are not responsible for delays, losses, or damages caused by courier companies, incorrect customer information, misuse of products, or circumstances beyond our control.

Changes to Terms:
We may update these terms at any time. Any changes will be posted on this page.

Contact:
For any questions about these Terms of Service, please contact our customer support team.

Store Location:
Tanta, Gharbia, Egypt